Establishing the Right Attitude for Successful Mystery Shopping

Hard work and dedication are two of the most important actions required to successfully reach the top.  In addition, mystery shopping also requires discipline and perseverance.  But, another crucial element is having the right attitude. Every mystery shopper must establish a positive attitude to produce smooth interactions with other people, have successful visits to the assigned establishments, and create comprehensive, high-quality reports.

The following are some ways to establish the positive attitude that is so integral in achieving mystery shopping success:

  • Discipline – Are you sticking to deadlines and never missing cut-offs?  Do you allot time each day solely to your secret shopping job?  Are you creating strategic steps to work toward your goals and following them?  Are you motivating yourself to not laze around and stick to your work schedule?  Discipline means exerting control and dedicating yourself to the task at hand. Disciplined shoppers are more likely to receive more assignments, create a good reputation, and maximize their income.
  • Positivity – Do you easily give up when you fail an assignment or do you find yourself eager to take on another assignment to prove that you can actually do it?  Do you always believe that you can accomplish every task ahead of time?  Are you hopeful that more assignments will come in the future?  Thinking positively encourages success because you do not create mental barriers for yourself
  • High Standards – Are you setting a high standard of output for yourself or are you settling for satisfactory reports? Do you prepare yourself prior to your visitation, so you can be more educated about the company and therefore generate more useful, relevant information?  Do you reproof your reports and ensure that you have included all necessary information and that it is free of errors?  Setting a high standard of work quality for yourself can help you create a good reputation amongst companies because you demonstrate that you are serious about providing them with what they need.
  • Perseverance – Are you constantly on the lookout for more assignments?  Are you willing to accept assignments that were dropped by other shoppers?  Will you accept a rush assignment?  Diligently and proactively seeking more mystery shopping tasks will help your maximize your mystery shopping income by sheer volume alone.

Angela Megasko

President and CEO
Market Viewpoint, LLC
995 Fairview Road, Suite 202
Glenmoore, PA 19343
610.942.7030 ph


About Market Viewpoint

Market Viewpoint offers comprehensive mystery shopping services, complete customer service audits, employee and customer surveys, customer focused marketing strategies, and customer service training to help you improve your customer service and outshine your competition.
This entry was posted in Business Tip, Market Viewpoint, Mystery Shopping, Secret Shopping and tagged , , , , , , , , , , . Bookmark the permalink.

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