Keeping Track of It All

Note Taking AppsAn organized and efficient mystery shopper will spend less time writing reports, making each assignment more profitable.

If you are truly building your mystery shopping “business,” you are working for multiple companies, on multiple assignments. Each assignment has its own particular needs in terms of what to look for while on the shop, names to be remembered, items that need to be scanned and uploaded, etc.

Paper, pen, texting, and use of audio recording and picture-taking capabilities on your phone are several way of taking “notes,” reminding yourself of what you saw, and allow you to take snapshots of a receipt before it gets lost in your car.

Kudos to those you who use multiple resources and remember where to find them when writing up your report!

We’d like to suggest that you consider using one of the free notepad apps available. Evernote, Google Keep and Springpad are some of the more popular programs. With them, you can take notes and upload them to specific files you set up in the system, along with video, audio and pictures.

If you set up a file for each mystery shopping company, or even each shop, everything you need when you write your report will be there at your fingertips. No more trying to remember where you put that note or dropped that receipt! Also, if the mystery shopping company comes back to ask for more information about your experience, you may have additional notes available that can aid in the questions they ask.

Tell us how you keep your mystery shopping information organized.


About Market Viewpoint

Market Viewpoint offers comprehensive mystery shopping services, complete customer service audits, employee and customer surveys, customer focused marketing strategies, and customer service training to help you improve your customer service and outshine your competition.
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One Response to Keeping Track of It All

  1. Pingback: Consider a Working Vacation | Market Viewpoint

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