We get it.
We even understand that sometimes all of these things happen within a week to some people!
Around here, we blame it on the sun/moon/star alignment. Or we call it the Dark Cloud Syndrome.
But it really is just life.
As the organized* mystery shopper we know you are, when life happens and you find that moment to ask yourself, “What was I supposed to be doing?” and you remember it was a secret shop, we ask only one thing:
Or you can leave a message.
Have your best friend email us and tell us what happened.
Send a private message on our Facebook page.
We’ll understand; we really will. After all, we are human, too.
If you’ve made your best effort to keep in touch, explain what is happening, and inform us that you know for sure you can do it tomorrow or that it’s not going to happen this week, we promise:
- Your rating won’t change.
- We’ll work on a new date.
- We’ll still work with you in the future.
All we need for you to do is contact us as soon as possible. Respect our deadlines and our need to get a job done, and we will respect and understand your circumstances.
Should you not be an organized mystery shopper and thereby not contact us, ignore our emails for an update or call a week later telling us you had forgotten about your assignment but still want to do the shop, well…we can’t promise anything.
So when life happens, please make contact!
We all have those dark-cloud days – tell us your story in the comments below!
*An organized mystery shopper has a list of companies, their phone numbers and email information in an easily accessible place that does not need electricity to access. They also have their mystery shops on their calendar with important contact info.