In order to work most effectively and efficiently, there are certain habits and routines that should be established when you are accepting and preparing for shops.
- Always identify yourself to the mystery-shopping company you are applying to or corresponding with. Many times companies solicit and receive replies that say, “I’d love to do this shop,” but no name or address is given. (Some MS company databases have over 15,000 people.) On any correspondence you send, make it a habit to include your full name, address and phone number. Have this ready as a signature that is always attached to your emails.
- When you do receive an assignment, immediately check that you can open any forms, or access the website. Read through the information and confirm that you will be able to do the shop. Understand what it is you are being paid to do, and make sure you are comfortable with this. If you have any questions or concerns, contact your scheduler at that time. Do not wait until the due date, or later, to tell a scheduler you don’t want to or can’t do a job.
- ALWAYS confirm your shop. With today’s spam filters, we need to know that you received your shop. If not, we might reassign it.
- Do a mental run through of the shop. Think of all the questions that might be asked of you. Be prepared with responses for the associate. Have ready your questions that will get for you the information you need to fill out your report. Be creative. This is your chance to win that Golden Globe or Academy Award!
When practiced routinely, specific actions will become habits that will gain you the assignments and the rewards of being a great mystery shopper!
Do you have a routine you follow when you are assigned a shop? Let us know your helpful habits! Share in the comment section below.