So You Want to Be a Mystery Shopper? Read This Now!

woman shopWe get calls and emails every week from new shoppers.

Usually, they start with lines like:

  • I LOVE to shop – this job would be perfect for me.
  • I worked in a store and was shopped – so I ‘get’ it. Where do I sign up?
  • I hate the service at XXX – do you shop that store?

It is definitely interesting to see what inspires someone to reach out to look for a mystery shopping job.

Right now, we will have a lot of stay at home mom’s or recently retired teachers reaching out to us. With the school year starting, both groups of individuals tend to find themselves looking for something new to do.

And we welcome each and every one of you!

But just because you like to shop – or have worked in retail or at a restaurant – make sure you understand what being a mystery shopper is all about.

For starters – take it seriously. Whether it is a real source of income for you or an interesting hobby. When you do it, do it well.

Your observations and comments matter greatly to the companies you are shopping.

Learn more about the secret shopping world from visiting sites of the most premier shopping companies. Find out where these firms send their shoppers and why! You can find a great list of companies at the industry trade organization site MSPA-NA.

Another great resource is the various boards, forums and Facebook pages devoted to mystery shopping. Read carefully – and judge for yourself if this is an industry you want to work in.

While it isn’t difficult, it also is definitely not for everyone.

Know the skill set you will need to be a great shopper – observation, writing, communication and timeliness.

And make sure your schedule allows for you to do read your instructions, print off materials, drive to and from the shop, perform the shop and then submit your report.

As we’ve said before, mystery shopping can be one of the most interesting home-based job or business around. But it is a job and we count on our shoppers to do the work that will make our clients happy.

Make sure you are well-informed and well-prepared to do the job and to do it well.

Questions about mystery shopping? Comment below and we’ll respond!

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About Market Viewpoint

Market Viewpoint offers comprehensive mystery shopping services, complete customer service audits, employee and customer surveys, customer focused marketing strategies, and customer service training to help you improve your customer service and outshine your competition.
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3 Responses to So You Want to Be a Mystery Shopper? Read This Now!

  1. Joe Diorio says:

    I’m an 84 year old male,that is looking for a shopper job,that would generate some extra income to offset my entertainment expenses……golf,travel,dining out ,etc. l’ve been in sales for decades. Any suggestions ?

    • Hi Joe! Thanks for your interest in the industry. Our best suggestion is to sign up with as many mystery shopping companies as possible. A great source of legitimate companies is http://www.mspa-na.org – our industry trade organization. Not all companies have jobs in all areas, so that is why it is best to sign on with many companies. If you are on Facebook or Linked In, there are also mystery shopping groups that have job postings. If you have additional questions, please contact us at info@marketviewpoint.com or give us a call! Good luck to you!

  2. Pingback: The Wizard of Oz Effect of Mystery Shopping | Market Viewpoint

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