We’ve Got Your Back! Know Your Mystery Shopping Team!

virtual-teamJust as each player on a football team has their position to play, so do each of the people who get assist you with your mystery shopping business.

As a mystery shopper, you may work alone, but you are never, ever by yourself!

The mystery shopping industry is filled with people who want to be your work associate, your go-to resource and the mentor to work with you to take your business to a whole new level!

No one may be physically next to you when you sit at your kitchen table in your robe and fuzzy slippers, reading through emails and checking job boards…. But trust that they are there.

First there are your schedulers and account managers at mystery shopping companies. Not sure of what to do for a shop? Email your contact. Or text them if they’ve provided that information.

Although as a society we’ve stepped back from talking regularly on the phone, there are situations where it is the best and quickest way to get your problem solved.

Never hesitate to pick up the phone to talk with the mystery shopping staff. Helping you get your job done is our focus!

If you don’t do what you need to do to complete the shop the right way, then we won’t be able to help our client get the information they need.

And that’s what mystery shopping is all about.

Get Social with Your Team Mates

Next – get connected with mystery shopping companies and other shoppers on social media!

Most mystery shopping companies have Facebook pages and Twitter accounts where new shopping opportunities are posted regularly. At Market Viewpoint, we try to ‘check in’ once a day to answer any questions you may have as well.

On Facebook and LinkedIn there are groups run by mystery shopping industry leaders or shoppers and schedulers that provide you with an opportunity to find shops, interact with other shoppers, learn and, hopefully only occasionally, even vent, about frustrations.

Kind of like a virtual water cooler.

Beyond the obvious social media sources, there are still reliable on line forums (the original social media) where discussions are had, jobs are posted and support is available from shoppers, editors, and schedulers.

So while you may be alone behind your computer screen as you prepare for your day of mystery shops, you are never alone!

Mystery shopping as a home based business is ALL about the team approach!

Go Team!

Let us know who your go-to resources are for help when you are mystery shopping. Your suggestions could help someone else!


About Market Viewpoint

Market Viewpoint offers comprehensive mystery shopping services, complete customer service audits, employee and customer surveys, customer focused marketing strategies, and customer service training to help you improve your customer service and outshine your competition.
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