5 Ways to Stay Motivated in your Mystery Shopping Business

make-things-happenWhatever your reason for starting your mystery shopping business – needed cash, extra holiday spending money, travel goals, free dining and merchandise, curiosity, or just something to get you out of the house – there are likely times you just say – “I’m not going to do this anymore.”

You are no longer motivated to look for new assignments, new companies to work for, fill out another report form or take a bite of a fast food burger and report on it’s taste.

You are done.

The De-motivators

There are a variety of reasons people lose interest in any new business venture or hobby.

Overwhelm – Life of the ‘too’s’. Too many emails, too many companies, too much time to schedule and manage, too many reports, too many details. And on…. I am sure you can add to this list.

Underwhelm – Perhaps you live in a rural area and there just do not seem to be enough jobs for you to make much of anything of this business. Or it isn’t what you expected.

Distraction – Life. It just gets in the way and you don’t see where mystery shopping will fit in.

Lack of purpose – You don’t understand why these reports mean anything to anyone and/or you don’t know why you ever wanted to do this in the first place. (see the three previous paragraphs).

Lack of engagement – You may have wanted to work from home, but being alone is not what you really wanted.

Get Your Mystery Shopping Motivation

We all have periods in life where whatever we are doing seems less than inspiring and we question the why of the task at hand.

So how do you get excited about mystery shopping again?

Let’s find the counterparts to the de-motivators so you can be excited about being part of this vital evaluation method in the world of market research and the customer experience.

  1. Organization. Combat overwhelm by creating processes and systems where you keep track of which companies you have signed up with, their most common shops for you, rotations, etc. Create an email address specifically for mystery shopping so that when you are ‘working’ that is all you look at. Don’t overbook your schedule.
  1. Creativity. Not enough shops in your area? Consider route shopping. Take a week a month and go on the road with your mystery shopping business. Find the companies who do telephone or web shops that you can do from home. Are you good at editing? Call mystery shopping companies and find out if they have jobs available for you to edit reports. Think outside the box.
  2. Focus. Ugh… there is just too much to do. It’s up to you to decide what is most important for you to achieve your goals and what you do not need to scroll through, read, watch or be part of. If you really want to mystery shop, then you will find a way to rid your life of distraction.
  1. Know your WHY. This point should be number one, for if you are in sync with this – all the other de-motivators become insignificant. (But if we told you this first, you would have given us all the other excuses as reasons why you don’t know your why!) Anyone who knows WHY they are mystery shopping, will be organized, creative and focused.
  1. Be social! Mystery shopping gets you out of the house (or perhaps on the phone) to engage with others! While you are doing your ‘job’ when engaging with client representatives, you can (and should) be friendly. Engage in conversation and get to know others. If you can stay focused, plan on 20-30 minutes a day on line with one of the many mystery shopping Facebook or Twitter groups. Offer advice or tales of your experiences. You don’t have to be alone!

Mystery shopping is FUN! Think of how it compares to a lot of other ways to make money or get out of the house.  Let us know how you stay motivated. We’d love to hear from you in the comment section below.

If you liked this article and want more information to help you become a better mystery shopper join the Market Viewpoint community by clicking here.

Click here if you want to join Market Viewpoint’s team of mystery shoppers.


About Market Viewpoint

Market Viewpoint offers comprehensive mystery shopping services, complete customer service audits, employee and customer surveys, customer focused marketing strategies, and customer service training to help you improve your customer service and outshine your competition.
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2 Responses to 5 Ways to Stay Motivated in your Mystery Shopping Business

  1. Dave Mayo says:

    Mystery Shopping or any relationship, should be a mutually beneficial experience.

    Far to often it is a game of catching the client’s effort to get the work product without proper compensation.

    I am not desperate., I do not need the money. I do it because I am believable in the thespian roles I perform in. The applause comes in the form of payment from the client.

    More and more the clients want pictures and some reject the effort because of the “quality” of the picture. As Beauty is in the eye of the beholder there are enough “suckers” to believe their picture will be of acceptable quality. or they believe the subject will have a business card when in fact the client does not give their employees business cards. or the evaluations require so much detail it is impossible to remember the hundred or so evaluations required.

    While some clients wish to have a mutually beneficial experience it is difficult to find a “route” as single shops does not pay enough to get in the car and turn the key.

    When you read the shopper’s forum you get your 10 foot pole out and do not go near most of the shops.

  2. Pingback: The Wizard of Oz Effect of Mystery Shopping | Market Viewpoint

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