I would like to thank you for taking the time to visit us at our Market Viewpoint Shopper blog site. One of the things I want you to know about me and the Market Viewpoint organization is that we are passionate about customer service.
After many years of fine-tuning my marketing skills in corporate America jobs, I decided to venture out on my own. Being the daughter of an entrepreneur, it was only natural for me to be interested in starting my own company. In 1996, I established Market Viewpoint, a market research firm specializing in mystery shopping. My life has never been more exciting, fulfilling, or the same, ever since. I always wanted to make a difference in peoples’ lives and the work that we do in this field easily allows for that to happen.
A few facts about who we are and what we do:
1. We are a market research organization dedicated to providing quality information. Our clients expect it and we expect quality performance from our shoppers
2. We are dedicated to our shoppers. We want them to be their personal and professional best and be seen as the best in the industry. For that reason we believe in providing our shoppers with educational opportunities about the industry and other topics that will help them be a success.
3. We believe in the concept of working as a team. The bond between a mystery shopping company, its shoppers, and the clients they serve is sacred – built on trust and strong communication.
Providing good service is addictive. It gives you the feeling that you have done something worthwhile for another human being or the greater good, and there is no better feeling than that. I challenge you to think creatively about ways in which you can best perform your mystery shops and follow along with us to discover the value and power of service.
Wishing you continued success,