Author Archives: Market Viewpoint

About Market Viewpoint

Market Viewpoint offers comprehensive mystery shopping services, complete customer service audits, employee and customer surveys, customer focused marketing strategies, and customer service training to help you improve your customer service and outshine your competition.

3 Tips to Help Mystery Shoppers Fight Procrastination

Thank you for reading this blog post/email/social media post. (I’m not sure how you got here!) Especially if you are reading it the first time you opened the email or came across the post. You didn’t procrastinate! Life is busy. … Continue reading

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Happy Labor Day

As we wind down the summer and celebrate a long holiday weekend, we want to say Thank You to all our shoppers for the endless hours of labor you put in to conduct your assignments. And the time you spend … Continue reading

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Make the Next 17 Mondays Count for Your Mystery Shopping Business

A friend of mine is planning on retiring close to the end of this year. He’s been counting since January. January 2016, that is! On his fireplace mantle is a set of blocks that reads “XX Mondays to My Retirement”. … Continue reading

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Writing Mystery Shop Reports – Efficiently and Effectively

We’ve shared with our mystery shoppers our expectations of what we expect for you to write in your mystery shopping reports. We want to help you to be an A+ shopper. Today, let’s talk about efficiently writing mystery shop reports … Continue reading

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Use This Tool to Help Your Memory While Mystery Shopping

Mystery shopping is one job that uses all your senses. Your eyes, ears, nose, mouth and sense of touch might all be used on a mystery shop. And then, of course, there is your memory. With smart phones now being … Continue reading

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How to Go Mystery Shopping with Kids in Tow

The best advice that can be shared about mystery shopping with kids is – DON’T! However, many stay at home moms and dads pick up mystery shopping gigs as a way to supplement the household income. And to stay in … Continue reading

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7 Ways to Build a Profitable Mystery Shopping Business

We’ve shared with you how to get started in mystery shopping.  Once started, however, how do you continue to build a profitable mystery shopping business? As every spirited entrepreneur knows, after you start (and sometimes you need a good kick … Continue reading

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