Category Archives: Observation Tips

Use This Tool to Help Your Memory While Mystery Shopping

Mystery shopping is one job that uses all your senses. Your eyes, ears, nose, mouth and sense of touch might all be used on a mystery shop. And then, of course, there is your memory. With smart phones now being … Continue reading

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The Power of Observation While Mystery Shopping

We are a society of observers. More so than ever before! Social media has provided us with the power to observe the likes and dislikes, opinions, biases of friends, relatives, celebrities, politicians and complete strangers. On a daily, hourly, minute … Continue reading

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Springing to Your Senses in Mystery Shopping

When you use all, or as many of, your senses during your mystery shop, you immerse yourself in the experience. Continue reading

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Mystery Shopping – Through the Eyes of a Child

Mystery shoppers can delight – and excel – in being a child again. Stopping for a moment to take it all in. Noticing bright or dim lights. Hearing pleasant or unpleasant sounds. Continue reading

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Jumping to Conclusions: Observation vs. Inference

When getting on the highway the other day, all my husband and I saw were 2 lanes of red lights stretching for miles. We quickly calculated whether or not we could still get to the exit ramp to take a … Continue reading

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Did You Read THIS One on the Boards?

For some mystery shoppers, mystery shopping is about contributing to the improvement of the customer service world with observations and feedback of their retail, banking and dining experiences. For other shoppers, it’s about being able to use their talent with … Continue reading

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Use Your Noggin to Remember the Details

“The advantage of a bad memory is that one enjoys several times the same good things for the first time.” – Friedrich Nietzsche Nietzsche’s quote may make you chuckle, and if true, it’s good for such things as re-enjoying a … Continue reading

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